Confidential-Survey Anonymous Thank you for agreeing to provide your candid thoughts about our RoundHere™ guide. This is an anonymous survey. Only your answers will be recorded. 1 Where did you see the RoundHere™ guide? (e.g., "We give it to guests at my workplace", "I received one when I was a guestl", "Someone showed me a sample", etc.) 2 When you initially looked at the guide, what things stood out to you? The round shape of the map The details shown for each restaurant The lines connecting the map to the text The fact that is has no advertisements The colors used The size of the page (Check ALL that apply) 3 Any other reactions you would like to mention? 4 Approximately how many guests inquire at the front desk about local dining options? 90-100% 75-89% 50-74% 25-49% 0-25% (Click the ONE that best applies) 5 What restaurant details do MOST guests ask about? Types of foods served (Italian, Sushi, etc.) How near or far the restaurant is The street address The phone number Whether alcohol is served Whether breakfast is served A general price range (Click ALL that apply) 6 Do guests regularly ask for any other information regarding dining or restaurants? 7 How would you compare your current restaurant info/guide with the RoundHere guide? The RoundHere guide is much better The RoundHere guide is somewhat better Neither is better I prefer our current guide We have no current guide (Please select ONE answer) 8 What's something you think might improve the RoundHere guide? (e.g. "Remove the.....", "Add more.....") 9 How might RoundHere guide improve your professional performance? It would show all of the local dining options more clearly than I can describe them It would reduce the time I usually spend giving directions It would allow me move on to the next guest without making the first guest feel rushed It would enable me to recommend more than a few nearby restaurants It would be useful to new employees who do not know the area (Click ALL that apply) 10 Any other comments? OPTIONAL: About You I have a year or more experience as a manager/supervisor I have a year or more experience as a hospitality employee/contractor I train new employees as part of my duties I work in hospitality but do not normally deal with the public I do not currently work in hospitality (Click ALL that apply) Thank you for sharing your thoughts!
